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BYOD existing messages and voicemails
I have an existing ATT account. If I want to add a BYOD android phone what happens to the existing messages and voicemails? The phone is on another carrier at this time. I want to keep the messages and voicemails. What is the best way to retain these messages and voicemails?
ATTHelp
Community Support
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231.5K Messages
4 years ago
Hello, @DSF116pem,
Thank you for reaching out. Most of the data on your device should be carried over. You can use the AT&T Mobile Transfer app to be sure.
We'd love to see if we have a way to preserve your voicemails. What type of device is this? Please let us know.
James, AT&T Community Specialist
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