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das8nt

Mentor

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106 Messages

Thu, Feb 10, 2011 10:29 PM

Buy an Atrix "4G" Lose Your Unlimited Data Plan

According to THIS POST on ANDROID CENTRAL, the document from AT&T shows you will have to give up your grandfathered Unlimited Data Plan if you choose to upgrade to one of their new "4G" phones. This truly is unbelievable... wait, no, it's believable of AT&T lately. What can they charge for and take away next??

 

Can AT&T do one more thing to turn people away from buying their new "the world's most powerful smartphone?"

Responses

Mentor

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29 Messages

9 years ago

I kept my unlimited data.

 

That was the first question out of my mouth when I went by the shop to buy the phone. I was told quickly and unequivocally that I could keep it, and when the rep pulled up the screen to look at the features to add, indeed, unlimited showed up, and he selected it. I assume I do not have tethering as that issue did not come up, and I don't care about that. I do care about the umlimited data though.

 

From an iPhone to an Android just like that. I will have a learning curve, I am sure, but so far, so good.

davidusr

Guru

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1K Messages

9 years ago

Ditto! Although, I thi k I was given the wrong sim card. I bought mine at Radio Shack for $150.
slimslim

Scholar

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262 Messages

9 years ago

I can confirm that I still have the unlimited data plan. Today I baught the Atrix. Long story short: at first I was told that I had to 'convert' my 3g unlimited to 4g 2GB in order to work. I asked then how much is my ETF, surprisingly i had nothing to pay, yey! I told the guy that I don't want to buy it nomore. He made me wait for a min, then he came back with good news. He said it was a misundersanding, I can get converted to 4G unlimited but, the only way I can keep unlimited is IF I DONT WANT THE THETHERING PLAN wich comes with the laptop dock or WITH THE MULTIMEDIA DOCK!!! Since I wasn't interested in any of those docks I got to keep my unlimited 3G (now 4G) plan. Otherwise the rep was pretty nice and helpful, but honestly my next move would've been right into the Verizon store for the Thunderbolt. So ATT won me for another 2 years. Now go back to playing with the Atrix.

 

 

Edit: And, yes, the phone was $199 after $100 instant rebate. Bottom of line: YOU CAN KEEP THE 3G/4G UNLIMITED DATA AND YOU'LL GET THE $100 INSTANT REBATE 🙂

Tutor

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7 Messages

9 years ago

How is it possible that so many people are getting such conflicting information? I preordered the Atrix on 2/14/11 when doing it on their web site it said (now this isn't verbatim) something along the lines of "to receive $100 discount you need to have eligible voice plan of $39.99 or more and a data plan of $15 or more. Now I've had att since 2004 and have had their $39.99 rollover plan with their $30 unlimited data plan since around 2006. Because the website was having issues processing my discount I called them and the rep saw my plans and because of the discount eligibility terms posted on their site they were forced not only to give me the $100 discount but also grandfather my unlimited data plan onto my atrix. Also I learned from speaking with their reps on the phone as well as a couple of them in store that your $30 unlimited data will automatically give you unlimited 4G and there is no data plan change needing to be made. So if in store or over the phone a rep tries to lie to you just to get you out of your well deserved unlimited data plan, don't fall for it please and if they continue to push saying you HAVE to change your plan ask to speak to someone else that is a little more educated in their position.

Contributor

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2 Messages

9 years ago

are you postive you can switch your unlimited to the 4g data plan?

Contributor

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2 Messages

9 years ago

hi I see your an AT&T employee I was wondering if you could email or give me a call I was wondering about the whole unlimited data plan and wanted to know if it is true about the whole swithcing my umlimited to the 4g unlimited?  email { Personal information removed }

davidusr

Guru

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1K Messages

9 years ago

You CAN keep your unlimited data plan. I did, and didn't have to argue to do so. If you get the Lapdock with the phone, then that's a different story. LAPDOCK=TETHERING PLAN. There's no unlimited data with tethering.

Contributor

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1 Message

9 years ago

Mr. Junior Warrior,

 

Thank you for the additional detail on this topic. I have a question for you. I have a Motorola Razr with MediaMax at $35 per month. Unlimited data and text. I can tether to my laptop and create my own wi-fi hotspot using Motorola Phone tools. I do NOT have an at&t tethering plan, I know how to configure the Phone Tools so I can connect. Will at&t let me keep my MediaMax plan if I get the new Atrix, pay the full $300 online (because I already called and they said I could not get the $200 price if I did this and in the store they only have the 'options' on the computer to pick from) will my MediaMax plan work with the Atrix? When I called at&t I was told my plan was not a 'smartphone' plan and when I asked how does the phone know, he couldn't answer the question. I love my Razr but also really like the Atrix and would like to get a new phone since my Razr is almost 4 years old and I am out of contract with at&t. Thank you.

slimslim

Scholar

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262 Messages

9 years ago

Nope, you cannot transfer the MediaMax plan. I had it on my wife's line and unfortunately she couldn't use any smartphone on that line. So the $25 data plan is a must.

Contributor

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1 Message

9 years ago

This thread is so full of LOL, I picked up a Atrix 4G from off of ebay, pulled the sim from my iphone 4 and popped it into the Atrix, a coupple days later I got this email:

 

Dear {Deleted},

We hope you are enjoying your 4G Smartphone!

We value your business and want to ensure you're set up with the right data plan for your Smartphone. If you have recently swapped a SIM card from your 3G handset into your 4G Smartphone, your data service may not work properly. Please call us at 1-800-331-0500 (or 611 from your wireless phone) and our team can help you establish service with an AT&T 4G Data Plan.

Our team is ready to help you activate data service with the right plan. We look forward to your call.

Thank you for being an AT&T customer.

Sincerely,

AT&T

 

So this is proof, upgrade to 4G and you can kiss your unlimited data plan goodbye. I'm so broken hearted, I don't want to give up my unlimted data, they'll have to pry it from my cold, dead hands!

davidusr

Guru

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1K Messages

9 years ago

Your post made me LOL...I have an Atrix with unlimited data.

Tutor

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4 Messages

9 years ago

So I went into the Corperate store in Worcester MA to see about getting an Atrix and the Webtop. They told me that if I get the Atrix, I can keep my unlimited plan. Aweseome! The Webtop.... That is a different story. You need a tethering plan to use the webtop that only works when you plug the phone into it. Right there is where you lose your "Unlimited" plan.  

 

Really, ATT? IF that's how you want to play it, I guess that we are all set. 

 

So Sprint just announced some great Android devices, and I will save about $40 a month, and get more services if I move over. 

 

At least ATT is making it easy. 

Tutor

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11 Messages

9 years ago


@phanbot wrote:

This thread is so full of LOL, I picked up a Atrix 4G from off of ebay, pulled the sim from my iphone 4 and popped it into the Atrix, a coupple days later I got this email:

 

Dear {Deleted},

We hope you are enjoying your 4G Smartphone!

We value your business and want to ensure you're set up with the right data plan for your Smartphone. If you have recently swapped a SIM card from your 3G handset into your 4G Smartphone, your data service may not work properly. Please call us at 1-800-331-0500 (or 611 from your wireless phone) and our team can help you establish service with an AT&T 4G Data Plan.

Our team is ready to help you activate data service with the right plan. We look forward to your call.

Thank you for being an AT&T customer.

Sincerely,

AT&T

 

So this is proof, upgrade to 4G and you can kiss your unlimited data plan goodbye. I'm so broken hearted, I don't want to give up my unlimted data, they'll have to pry it from my cold, dead hands!


There is no technical reason you need to upgrade your data plan.

Motorola says (https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/63304😞

"ATRIX - Data Requirements

Is there any specific plan I need with my phone? 

You can use any Smartphone data plan that's offered by your service provider for most applications on your device. You can use your dock(s) with WiFi without any additional contract fees. However if you'd like to use the Lapdock or HD Multimedia Dock over the 4G network you'll need to purchase a tethering plan which is an additional monthly fee."

AT&T is merely trying to force data plan upgrades for business reasons. There's nothing in their message that says your are REQUIRED to change data plans. The statement that your current plan "may not work properly" is classic marketing of FUD.

 

So a couple of questions for phanbot:

 

1. Does your current data plan work properly with the Atrix? If so, just stick with it.

 

2. If you simply ignore AT&T's message, what happens? The worst they can do is try to bill you for a new data plan, without your prior approval. Since you presumably have not agreed to such a new data plan, as long as you are not tethering your device, nothing the Atrix does should violate the terms of your existing unlimited data plan.

 

AT&T's message is especially laughable, since they don't actually offer any 4G data service.

 

 

Contributor

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1 Message

9 years ago

I have been a costumer with AT&T and Cingular before that for the past ~15 years. I purchased the Atrix with the intention of getting the LapDock after all of the bugs were worked out and the price came down a little. But when I went to purchase the LapDock I was informed that I would have to change my Data Plan, I currently have the unlimited data plan (with the Atrix 4G). I’m being told I have to change to a DataPro 4GB plan which is a Tethering Plan or something of the sort. If I understand it correctly the LAP dock is only a larger monitor and full-sized keyboard for the processor in the phone and serves no other function. I don’t understand why I have to change from my data plan for this. I do not need or want anyone or anything to use my connection and there’s no processor in the LapDock that requires a connection therefore I don’t see the need to change my plan to a  DataPro 4GB plan, other than an excuse to kill my unlimited data plan, which I have had since they started offering it. I am being told by AT&T that if I activate the WEBTOP Application which is automatic when you insert the phone into the Lapdock or HD Multimedia Dock over the 4G network my Unlimited Data Plan will automatically switch to the DataPro 4GB plan. I think it sucks that I’m being penalized for being a long time costumer, there are a lot of special offers for new costumers, but if you’re a long time costumer looking to upgrade all you can look forward to getting is the shaft!!!

BAT

Guru

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56 Messages

9 years ago

I had the same thing, but you really DON'T have a "Unlimited Data Plan" NOW.. Everyone is at at 4G Plan, even if you log-into your account, and it states Unlimited, IT is NOT... I was there, and everyone has been rolled over.. Just Go over the 4G and they will auto charge you $10 for every gig over..

 

You can call CS and they will tell you the same..

 

BAT

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