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New Member

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1 Message

Wed, Apr 29, 2020 8:20 AM

Block a hidden caller ID number

I’ve blocked a contact in my phone for harassment, but they turn off their caller ID and the call goes through anyway. I can’t block all unknown or private numbers because of my business. How do I block a number that’s turned off their caller ID? Can AT&T do it from the backend for me?

The caller is calling from an iPhone.

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Accepted Solution

Official Solution

murr2020

Employee

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102 Messages

2 months ago

Unfortunately there is no way of blocking an incoming call from an Unknown or Private number.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

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124K Messages

2 months ago

Hello, @Fordywinks1

 

Thank you for reaching out. There is currently no way to block one specific unknown number. You can block all unknown numbers or none. If you decice to block all, let us know the type of device this is.

 

Have a great week.

 

James, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
TechMann

New Member

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88 Messages

2 months ago

Are you on an iPhone? If so, go to your incoming calls, press info on the unknown caller, and then hit “Block this caller”

Contributor

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3 Messages

@TechMann ,

What if it is a NO CALLER ID?

TechMann

New Member

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88 Messages

Same thing. You go to your incoming calls, press info on the unknown caller, and then hit “Block this caller”. It’ll block all anonymous calls then.

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