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The Samsung Galaxy S24
sneakylilguy's profile



1 Message

Monday, February 23rd, 2015 9:17 PM

Attempting to unlock my phone and I get the error: "errorCode.ULP2003" PLEASE HELP



I purchased a refurbished samsung galaxy 5 active and I am attempting to unlock it. I have attempted to enter the information on this page "" but whenever I enter the IMEI it says it has no record of it. I need help pretty please! Anyone!

ACE - Expert


23.9K Messages

9 years ago

its never been on an account so its not in the database you will have to call customer service.

Community Support


15.2K Messages

9 years ago

Hi there @sneakylilguy


I’d be happy to help with your unlock! Please send me a private message by Clicking Here and include the following information so we can get this sorted out for you!


  • Full name
  • Email address
  • Cell and/or account number (if current customer)
  • Device IMEI



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