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mestelmr's profile



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Wednesday, February 7th, 2018 3:06 PM

ATT Unlock Code Not Working Galaxy S8



I have a Galaxy S8 which I have been approved and received the unlock code from ATT to unlock the device. The unlock code I was sent however, does not work and I am down to my last attempt... Please help!


The code was put in correctly and instructions sent followed. I removed the old SIM, turned off the phone with new SIM and entered the unlock code when prompted..


Thanks in advance!

Community Support


231.3K Messages

6 years ago

Hi @mestelmr,

Congratulations on the approval of your unlock! I can understand the urgency to get your device fully unlocked from the network. You have come to the right place. Let’s guide you in the right direction to get this resolved!

I can check within my system to confirm the code you received is correct. To ensure we get this taken care of, I will be sending a private message out to your Forums Inbox to gather additional information so we can get to the bottom of this.

I look forward to hearing from you!

Vanessa, AT&T Community Specialist

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