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Indra58's profile



1 Message

Tue, Dec 11, 2018 5:34 AM

AT&T provided unlock code does not work



EDIT: The code does work.


It was not working the first 3 times I tried it. This is what I did to fix it.


1. Factory reset - no sim inside.

2. insert att sim and go through setup wizard.

3. power off phone then switch to different carrier sim.

4. power on and when it asked for the code I entered it again. This time it worked HOORAY


Community Support


203.6K Messages

4 years ago

Hello @Indra58


Great! We're glad to hear that your phone is now unlocked and can be used to stay connected with everyone!


Thank you for reaching out to the the AT&T community, and you have a great day!


Dwight, AT&T Community Specialist

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