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The Samsung Galaxy S24
Xakk's profile

5 Messages

Tuesday, April 9th, 2024 3:59 AM

At&t please help me

I've been trying to unlock my Google pixel 7a for months please help me I just get a generic template email as shown below please someone help me with this:

Use these instructions and this code from your device's manufacturer to unlock your device.

 

Your unlock code: UNLOCK_NOT_SENT

 

Your unlock instructions: ${masterData.unlockInstruction}

 

Want help removing your SIM card? Learn how.

 

Thanks for choosing us,

AT&T

ACE - Sage

 • 

117.6K Messages

1 month ago

Pixels, just like iPhones, do not have an unlock code.

At least one of your responses via email should have provided instructions:

1. Remove at&t SIM card.  Insert non-AT&T SIM card. The
notification "SIM card isn't supported" is expected.

2. Connect device with Wi-Fi.

3. See the notification "Carrier lock removed. The device can now be used on any network."

4. Go to Settings > Network & internet > Mobile network, and confirm the non-AT&T Mobile data enabled.

5 Messages

1 month ago

I did all those steps and it still said sim not supported

ACE - Sage

 • 

117.6K Messages

1 month ago

Then ATT and or Google did not process the request.  

Repeat the request.  

Make sure you have entered the correct IMEI

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