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Contributor

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1 Message

Thu, May 12, 2016 6:51 PM

ATT Android Update for HTC One (M8)

I have attempted twice download and install the newest update for the HTC One M8 from ATT, and both time the installation has failed.  Is there a known issue with this update, or is this a problem specific to my phone?

Responses

GLIMMERMAN76

ACE - Expert

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20.1K Messages

3 years ago

Did you ever think the phone is failing? The only way to get what you want is to wipe the phone anyway.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
pgrey

ACE - Master

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3.4K Messages

3 years ago

Yeah, what @GLIMMERMAN76 said is probably spot-on, about the phone itself starting to have issues.

 

@Socaligirl333I'd follow his other suggestion there, even if you wipe back to the older OS, you'll at least have a good idea whether or not it's the device, or OS corruption/bloat.

*If this (or another post in this thread) fixes your problem/issue, please mark it as "accept-solution", and I'll tag it, to make it easier for others to find the answer(s). FYI: I'm an AT&T end-user, just like most of us in the forum. Thanks.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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