Contributor
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1 Message
ATT Android Update for HTC One (M8)
I have attempted twice download and install the newest update for the HTC One M8 from ATT, and both time the installation has failed. Is there a known issue with this update, or is this a problem specific to my phone?
wldcat65
Tutor
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6 Messages
8 years ago
I was just told by JR from AT&T that the current release for the HTC one M8 is not Marshmallow. The most current release is 5.0.2.
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mbcastle
Teacher
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4 Messages
8 years ago
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wldcat65
Tutor
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6 Messages
8 years ago
I wish someone from AT&T would chime in here. I still have not seen the download. This is what the tech told me yesterday 5/14/2016.
hk381p : We have it for the LG, Samsung devices and its coming soon for the HTC and the Motorola devices.
Tim : I was told it was on the 12th. And my phone did update but did not install due to the phone memory being full
hk381p : We released this update on the 12th Android Version: 5.0.2
Software Version: 4.28.502.8
Baseband Version: 4.0.U605761@60113A_40.56.C33074.00_F
Kernel Version: 3.4.0-g324264eand@AABM #1 SMP PREEMPT
Build Number: 4.28.502.8 CL511189 release-keys
File Size: 77MB.
hk381p : But I can tell you the Marshmallow is coming very soon.
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sniffs
Voyager
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3 Messages
8 years ago
That rep doesn't know what they are talking about. Here's Mo Versi's tweet stating it's Marshmallow released on the 12th.
https://twitter.com/moversi/status/730463993400156160
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kirkfitz
Voyager
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3 Messages
8 years ago
Finally got mine updated this morning. Tried a few times over the weekend with no updates available messages. Tried this morning around 8am EST, told me there was an update. Downloaded the 1GB file and updated without a hitch, makes me think there was some issue with sending the OTA updates or took the file down for it to all of a sudden re-present itself this morning.
Brings my phone to Android 6.0
HTC Sense 7.0
Software 6.20.502.5
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sniffs
Voyager
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3 Messages
8 years ago
Were you clearing data on the Htcdm app to get that 24h counter to go away?
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Sceleratis
Tutor
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6 Messages
8 years ago
Edit: after taking all day to DL for whatever reason; it failed again
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smcphee723
Tutor
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8 Messages
8 years ago
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David606
Employee
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3.5K Messages
8 years ago
submit a case to have it rectified 🙂
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
8 years ago
@David606
yeah so much for testing and more testing right? There is no excuse for a bug like this one! This is the reason ATT needs to get a beta testing community going. Power users sign a NDA and get updates to test.
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