The Samsung Galaxy S23
sthomas284's profile

Contributor

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1 Message

Saturday, February 7th, 2015 5:50 PM

Android Update to 4.4.4

I just installed the incremental upgrade to Android 4.4.4 and now my WifI turns off and on continuously by itself. It's bad enough that the entire world is getting updated to Android Lollipop but I get an minor upgrade to 4.4.4 and it made my phone worse. I'm extremely upset

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Official Solution

Community Support

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15.2K Messages

8 years ago

Hi there @sthomas284

 

I’m sorry to hear the update to 4.4.4 has affected your device in this way. As @NatureMom has mentioned, turning off Smart Network Switch appears to solve this particular issue. This is a known issue and we are actively working with Samsung to find the root cause of this problem to correct it permanently.

 

Thanks,

Charise

Contributor

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1 Message

8 years ago

We had the same problem, and discovered that if we turned off (unchecked) the Smart network switch in our wi-fi settings, the problem went away. It worked on two phones in our household, both Samsung Galaxy S5. Hope that helps you, and that they fix this soon!

 

Contributor

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1 Message

8 years ago

The Smart Network Switch turn off worked to keep WiFi on. AT&T support - schedule to fix this????

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