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Sammyb15's profile

Contributor

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2 Messages

Sun, Mar 4, 2018 4:57 PM

Android Oreo not showing up on Moto Z2 Force!

My Moto Z2 Force hasn't received the Oreo update yet! It's been two weeks since it rolled out! I still have Android Nougat 7.1.1 and the June Security thing! Can anyone help me?

ATTHelp

Community Support

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204K Messages

5 years ago

Hello @Sammyb15,


Thank you for joining the Community Forums! It’s always exciting when new updates are released. I also understand the importance of making sure our phones are up to date and functioning properly. I will be happy to help!


Typically, when software updates are released to us by the developers, it gets released in waves based on IMEI and region. The reason for this is to prevent network congestion.


I have a couple of very helpful articles to share with you to help check for and install the update if it is available. The first lists the device requirements needed to get 8.0; the second is our Device Support page, this gives visual step – by – step instructions.


I hope this helps. If you have any questions, please feel free to reach back out to us. Take care and have a great day!


Denise, AT&T Community Specialist

ACE - Sage

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102.1K Messages

5 years ago

@Sammyb15

If you are using the phone on ATT, you should have received regular updates.  If you are 5 updates behind, please call ATT and ask for tech support.

Contributor

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2 Messages

5 years ago

I have Android 7.1.1 and the June 1st Security patch.

Tutor

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4 Messages

5 years ago

Any idea as to when this update will be fully pushed out?  Its been roughly 2 months and still on August 2017 patch.

Tutor

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2 Messages

4 years ago

Half way through 2018 and still no update to my z2 force on AT&T. Whats the deal? Another lie brought to you by AT&T?  Stuck on android 7.1.1 NCX26.122-52 with security patch from June 1 2017.

Contributor

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1 Message

4 years ago

Plz send the oreo updates plz plz 

Contributor

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1 Message

4 years ago

It's October, I still don't have the update....

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