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Contributor

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1 Message

Sat, Mar 19, 2016 1:15 AM

Android 6.0 update for Galaxy S6 edge

When will the Samsung Galaxy S6 edge be getting the Marshmallow (6.0) update?

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Accepted Solution

Official Solution

Community Support

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15.2K Messages

4 years ago

Hello Community and @jfgroover!

 

We can’t thank you enough for your patience regarding the Marshmallow update for the Galaxy series of phones.  We know how eagerly you all have been waiting.

 

We can officially announce today that all testing has been completed, and we have launched the Marshmallow update for the Galaxy s6 and s6 Edge!

 

Please see the full details here.

 

You can also visit our full Marshmallow thread here for more discussion and other releases.

 

Thanks so much for being the best community in the industry!

 

Tim, Community Specialist

AT&T Customer Care

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Official Solution

Community Support

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15.2K Messages

4 years ago

Hello @Eskimomomma

 

That's a great question!

 

So far Samsung announced Android Marshmallow beta for S6 and S6 Edge users in the UK last month. No word so far on a release date in the U.S.

 

We are patiently waiting right along with you.

 

Thanks,

Michelle

 

AT&T Customer Care

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Official Solution

lizdance40

ACE - Sage

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71.5K Messages

4 years ago

Early 2016 is the word.   But as you know carrier models will be delayed for months.  

My non carrier GS6 would get the update first and has not.   I did receive an update recently, which they often do before the big update.

 

I have put the phone aside in favor of a pure android 6 experience with a Nexus 6p.

 

 

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Official Solution

Community Support

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15.2K Messages

4 years ago

Hello @angry12!

 
Thank you for posting on the AT&T community forums.
 
AT&T is working hard to make Marshmallow available for as many Android devices as possible.
 
We conduct more testing on OS updates before release than other carriers to ensure our customers continue to have a great experience with our network and services.
 
As a rule, we generally do not post information on device updates until the day of release and are unable to forecast availability of the S6 update.
 
Rest assured when available, you will receive an over the air notification on your device with step-by-step instructions to update your software.
 
We appreciate your continued business at AT&T!
 
Kevin, AT&T Community Specialist

 

 

AT&T Customer Care

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Contributor

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3 Messages

4 years ago

When is At&t going to roll out the upgrade to marshmallow on the galaxy s6?
lizdance40

ACE - Sage

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71.5K Messages

4 years ago

It hasn't been rolled out for my international unlocked version, which will get it direct from Samsung first.

ATT doesn't announce updates until released. 

 

 

🐾 (The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
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GLIMMERMAN76

ACE - Expert

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19.1K Messages

4 years ago

Sometime this year is about anyone can tell you.
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Contributor

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1 Message

4 years ago

Just wondering, patiently waiting...
GLIMMERMAN76

ACE - Expert

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19.1K Messages

4 years ago

@lizdance40

 

I have a nexus 6p setting on my desk I use it time to time.  I still use samsung pay to much on my edge +.  Android pay is just not ready for prime time.  Neither is apple pay for that matter.

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Contributor

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2 Messages

4 years ago

Ok i am making payments still on my Note 4... Marshmallow is available for the Note 4 ... But not At&t.... Come on already... the digital world is moving fast. wish i could say AT&T is on the cutting edge.... but hmmmmmm get it together

lizdance40

ACE - Sage

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71.5K Messages

4 years ago

The note 4 isn't even on the top of the list for US release.  I own an international  Galaxy S6, which would get the update before any carrier versions.  

 

The list of the devices that will get this update first, unsurprisingly, includes some of the most recent devices such as the Galaxy Note 5 and the Galaxy S6 Edge+, the Galaxy S6, S6 Duos and the Galaxy S6 Edge will also be among the first ones to get it. As for last year’s models, the list includes the Galaxy Note 4, Note 4 Duos, Note Edge and the Galaxy Alpha. The only tablet in the list is the Galaxy Tab A, which was announced earlier this year. This doesn’t mean that these devices will be the only ones to get the update as there are some high-end devices that didn’t make the list, such as the more recent Galaxy Tab S2 tablets or the Galaxy A8, but for now, it seems like these will be the ones at the top of the list.

 

You should expect to wait several months to get an update.

 

 

 

🐾 (The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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7 Messages

4 years ago

Anusha V: As per our database, your device operates on Android™ version Android, Lollipop (G890AUCU3BOJE). As of now there are no new updates available to your device and you may expect Android 6.0 Marshmallow update in March first week.

Anusha V: Samsung has announced marshmallow update and it should be released by Carrier in batches for all devices

Anusha V: The carrier will not release the update to all users at a time due to heavy traffic in network. They will release the update in batches.

Anusha V: Should this become available, you will get a notification of update on your device from the Carrier of your device

GLIMMERMAN76

ACE - Expert

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19.1K Messages

4 years ago

That's samsung speak for may
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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7 Messages

4 years ago

I don't understand what you are trying to say?

 

Are you saying we should hear somthing in may from at&t?

 

 

[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

GLIMMERMAN76

ACE - Expert

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19.1K Messages

4 years ago

what I am saying is samsung cant give you a date or even a month.  Each rep is going to tell you something different.  No us carrier has released MM on a samsung device unless it shipped with it like the S7.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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