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J

New Member

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1 Message

Mon, Oct 26, 2020 4:00 PM

All of my text messages have disappeared

I have a Samsung Galaxy S6, I woke up this morning and all of my text messages have disappeared.

Responses

Brand User
ATTHelp

Community Support

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140.3K Messages

a month ago

Hi @jchentso,

 

Thank you for reaching out. We want to take a closer look into this for you.

 

To better assist, we want to know;

  • does anyone else have access to your phone
  • in addition to text messages, was there any other data lost in your device
  • has this ever happened to this device before
  • are you able to receive or send new messages

Let us know so we can assist further.

 

Doyin, AT&T Community Specialist.

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New Member

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1 Message

a month ago

All of my text messages have disappeared too. I received a text; and then my screen seemed as though it was being controlled, as I watched all of my texts Brett deleted. 😭

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