The Samsung Galaxy S24
7dkirby's profile

New Member

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9 Messages

Monday, November 27th, 2023 3:24 PM

After Update to android 13

Samsung S20 FE 5g, after updating to android 13 i have some apps that will not work right after it updated?

Is there a solution to this?

Apps are

Life360

BlueIRIS

Community Support

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231.2K Messages

5 months ago

Hi @7dkirby, we understand that you're experiencing issues with your Samsung S20 FE 5G after updating to Android 13.

 

To answer your question, it could be caused by a variety of factors. However, there are a few things you can try to resolve the issue :

 

1. Clear the cache and data of the affected apps: Go to Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data. This will clear any temporary files and data that may be causing the app to malfunction.

2. Uninstall and reinstall the affected apps: Go to Settings > Apps > [App Name] > Uninstall. Then, go to the Google Play Store and reinstall the app.

3. Check for app updates: Make sure that the affected apps are up-to-date by going to the Google Play Store and checking for updates.

If none of these solutions work, you may want to contact the app developers directly for further assistance.

 

We hope this information helps!

Thank you for reaching out to our AT&T Community. 

-Sia, AT&T Community Specialist. 

 

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