New Member
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2 Messages
ActiveArmor needs a working cellular connection
When trying to block a call using ActiveArmor, it shows a message saying, "No cellular connection. AT&T ActiveArmor Mobile Security needs a working cellular connection to activate. Turn on Mobile Data in Settings." (See screenshot below.)
In my Samsung Galaxy S9, going to Settings > Connections > Mobile networks > Mobile Data, it is selected to ON. (See screenshot below.)
All other apps function properly on the mobile network. Only ActiveArmor is not working.
Any advice on how to fix this problem would be most appreciated. Thank you.
Accepted Solution
Official Solution
kdfederer
ACE - Expert
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12.9K Messages
2 months ago
You need to scroll down to the Active Armor app in the settings where it lists the apps and turn on cellular data there.
(edited)
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gbilly
New Member
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2 Messages
2 months ago
Thank you! It looks a bit different on Android; however, the problem was with the app's permissions. Once I allowed the standard permissions and restarted my phone, ActiveArmor was able to complete the setup.
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jfoster38122
New Member
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1 Message
2 months ago
I had this error when trying to your grade to the advanced and had to turn wifi off and it upgraded
Maybe I missed it in the beginning but I have low vision
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