Worst Tech Support I have ever had. Even worse than Virgin Mobile.
I am new to AT&T and I chose the PREPAID Plan. Great price but you do get what you pay for. My IPone 5s works at home and around the general area but where I work, downtown Austin TX, I can't make or receive voice calls. I have talked with Tech Support about 4 or 5 times over the last week and they ask me to do the same thing over and over again. Most I have spoken to are challenged by the English Language and don't listen very well. I was told on Monday, 9/30/2019, that someone would be calling me on Tuesday, 10/1/2019 and I provided a number to reach me. Well, no one called. So back at work this morning and still can't make or receive voice calls.
I chose AT&T thinking they were the biggest and best. I was wrong and will be changing carriers in the next day or so.