New Member
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1 Message
When will my phone bill adjust after I remove a line from my multi-account prepaid plan?
I removed a line from my shared account today but AT&T has already charged me the amount which includes the line I removed. I was charged through AutoPay today and my bill is supposed to be due tomorrow. Would I be given a refund?
Accepted Solution
Official Solution
Constructive
Former Employee
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32.9K Messages
4 years ago
they dont refund prepaid, if you cancelled within 3-4 days of your autopay then the process was already in the process of billing and couldnt be stopped if you cancelled well before then then you should call them and see what they can do
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Accepted Solution
sandblaster
ACE - Expert
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64.7K Messages
4 years ago
No, there won’t be a refund. Any overpayment will just remain on your account after all the plans renew and will be used next month.
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