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New Member

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1 Message

Fri, Jan 22, 2021 7:56 PM

VESTA AT&T Charges on my AX and need to cancel but cant find out how

I have been charged for several years and I don't know what this service is. I want to know the Prepaid Phone number to call since my Wireless call center knows nothing about this VESTA AT&T $30.00 monthly charge

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sandblaster

ACE - Expert

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59.7K Messages

2 y مضت

The charge is for a prepaid cellular phone number. Calling ATT won’t help if you don’t know the prepaid phone number that charge is for. You need to get your credit card to stop the charges. Report your card compromised, they will issue a new card with a new number and charges against the old number will get denied.

New Member

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2 Messages

2 y مضت

 I second calling the card provider and say your account has been compromised. Another choice is to see if that phone account is linked to an old email and try to find it that way. But here are the numbers you asked for:

The prepaid number is 611 if you have a prepaid mobile phone or 1-800-331-0500. It seems as someone is either charging your account for their prepaid phone or they have auto pay set up which is unlikely since they would need you banking information. AT&T is notorious for random charges to people’s prepaid accounts linked to their banks. Just google it. I would state this is fraud and unauthorized if you don’t know where it’s from. Good luck! Some one is definitely stealing from you wether it’s AT&T or someone else.

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