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Tutor
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7 Messages
Fri, Jul 13, 2018 6:04 AM
Using account balance early
How can I apply my account balance before my renewal date so that I can use my service on a prepaid mobile hotspot?
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Accepted Solution
Official Solution
sandblaster
ACE - Expert
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46.9K Messages
3 years ago
Or the OP has a hotspot device and plan and has used all the data for the month and wants to renew early. If so, you should be able to renew early by changing your plan, even if you select the same plan you already have.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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lizdance40
ACE - Sage
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82.2K Messages
3 years ago
If you mean, "how to change the phone plan to one with Hotspot?". You just change your plan and have funds to pay for it
If you mean you have a phone plan and want to convert to a mifi device, you cannot.
Data only devices have completely different plans and your balance is not transferable.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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