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Contributor

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1 Message

Tue, Jul 2, 2019 2:32 PM

Unused prepaid phone card

I have $37 in it and I don’t have any use for the card anymore. I checked with family and friends and they are in the same situation. How can I file for a refund of the unused funds or apply them to my Cricket/ATT account?

Responses

Accepted Solution

Official Solution

Constructive

Employee

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5.9K Messages

6 months ago

you cant,they dont do refunds on any prepaid and at&t prepaid cards do not transfer to cricket, unless you find someone who needs it then its pretty much wasted.

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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3 Messages

2 months ago

Do ya'll have free cards and codes

Contributor

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3 Messages

2 months ago

Need free card and codes

Constructive

Employee

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5.9K Messages

2 months ago

@AntonioBledsoe @There’s no such thing. You need to buy your phone cards just like everyone else in the world 

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.