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Unlock Portal Not Recognizing IMEI Number. Help!
When I send a request to unlock it, it says,
Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the right IMEI.
I am trying to unlock my phone which is on an ATT Prepaid plan. The reason I am trying to unlock it is because the service in my area is poor with ATT. I get 0-1 bars of service. I have read the requirements and I have been on this plan for a little more than 6 months. I haven't missed any payments, and I even have Autopay on. I have an iPhone 7 and i've tried unlocking it on my computer, my iPad and even the phone i'm trying to unlock. I have even waited a few days before trying again.