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Sandrabeaucolinpayot's profile

New Member


1 Message

Monday, August 8th, 2022 3:30 PM

To cancel monthly payment


I bought a AT&T prepaid card 5G but my device is only 4G. So I can't use it. I activated my account on line. I got a monthly payment of 30 dollars. And, the most important, I didn't write down my wireless number. So without this number I can't cancel my monthly payment online. How can I recover my wireless number?

ACE - Expert


64.6K Messages

1 year ago

What sort of device? Even if the device is not compatible, it should show you the phone number assigned if the SIM card was activated, presuming it’s a phone. In any event, if you can’t access your account to turn autopay off, the alternative is to cancel the card used for autopay.

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