
New Member
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2 Messages
The system cannot sign you in at this time. Call 611 for help.
I tried logging in to my AT&T prepaid account online but the error message: "The system cannot sign you in at this time. Call 611 for help." came up. I cannot use my phone to call 611 because I am currently overseas. This seems to be a recurring error in the AT&T prepaid accounts over the last several years. Can someone help me log in?
Constructive
Former Employee
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31.4K Messages
3 years ago
prepay accounts are blocked from outside the us you need to call the international support number
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loeyclub
New Member
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2 Messages
3 years ago
this has also happened to me when i was in another country last year. even after i arrived back in the usa & called at&t about it, after so long — it is still showing the same message and won’t let me log in. but i don’t mind it anymore because i have autopay set up.
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