Unlimited Data for $50/mo.

New Member


1 Message

Thu, Aug 13, 2020 12:08 AM

The account has been disconnected.

Amidst the pandemic, I decided to come back to my home country and ever since had not paid the monthly bills for my plan and now it has been disconnected and when I try to login I receive this message "The account has been disconnected. Please contact Customer Service." I was wondering if there's a way to regain access to my At&t phone number once I go back to the United States in January 2021


ACE - Expert


55.4K Messages

1 y ago

Sorry, no. The account has been closed and the number is lost. You will need to open a new account with a new number when you return. There is no way to request a specific number. Numbers are randomly assigned.

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