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Yayajess's profile

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Monday, August 29th, 2022 8:38 PM

Sim card shipped 4 days ago

My sim card shipped on Fri the 26 and I still haven't received it. And also I have a tracking number but fedex had no tracking info. What do I do? 

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Official Solution


Community Support


207.4K Messages

5 months ago

Hello Yayajess, we're here to help with your SIM card being delivered.


Find out when your order ships. Also, please allow 5-7 business days for the SIM to be delivered.

Go to your order history and sign in. Find the order you want to check.

Search for your order

  1. Go to My orders.
  2. Enter your Order number and ZIP Code.
Don’t know your order number? Check the confirmation email we sent you.

Wireless orders

  • Use our automated system: Call 877.782.8870 and follow the prompts.

Let us know if this helps!


Thank you for visiting AT&T Community Forums!


Carlton, AT&T Community Specialist 




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