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I opened up a new prepaid account in December 2018 with 2 lines of service and a $70 monthly plan. In February right before my 3rd payment was due to come out of my checking, I added 3 more lines. I received text messages at that point about how I would qualify for the $50 visa rewards card after making 3 payments. I have yet to receive any text telling me that I qualify for the rewards card despite the fact that I set up a brand new account 4 months ago now and made regular payments. Any idea what I can do at this point to remedy the situation?