Unlimited Data for $50/mo.
A

New Member

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3 Messages

Mon, Sep 7, 2020 12:06 AM

refund

i made a payment to a prepaid account with my debit card and my money is still pending and the customer service said  my number was working and i just need my $55.18 back since my number is with someone else phone so im in need of my money back. 

spoom2

ACE - Master

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13.2K Messages

1 y ago

This is a user forum, not AT&T support.  You'll need to contact the pre-paid or billing groups to get this resolved. 

New Member

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3 Messages

1 y ago

I didn’t contact they told me to contact the bank and i did the bank said that they have to do something

spoom2

ACE - Master

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13.2K Messages

1 y ago

It can't be resolved on a members forum. 

sandblaster

ACE - Expert

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54.2K Messages

1 y ago

Moved to prepaid forum. Prepaid generally does not refund but the only way to get one is to call.

ACE - Sage

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90.4K Messages

1 y ago

Any funds that are "  pending" means that AT&T doesn't have it, and can't refund it.

   When something is marked as pending in your bank account , it means the money is  been requested , but is still sitting in your account .   Just keep an eye on your bank's side and the pending payments that isn't made should fall off your account. 

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