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Contributor

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2 Messages

Sat, Nov 30, 2019 2:11 PM

Refund

I was supposed to get a refund back to my card for $29.32 yesterday and I never got it. I want a refund for the money today on card ending in 4721

Responses

Brand User
ATTHelp

Community Support

 • 

137.1K Messages

a year ago

We want to look into that refund for you, @yaya4535!

 

In order to provide adequate support we need to know why you're expecting a refund.

 

Looking forward to your reply.

 

Lar, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

2 Messages

a year ago

Someone used my card number without authority
Brand User
ATTHelp

Community Support

 • 

137.1K Messages

a year ago

Thank you for the reply, @yaya4535!

 

If you haven't already make sure to follow these instructions to report identity theft. Also, please be advised that you will want to dispute the unauthorized charge with your bank or financial institution.

 

We hope this info helps.

 

Lar, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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