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bhjxsb's profile

Contributor

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1 Message

Friday, July 12th, 2019 4:13 AM

Refund unintended payment on AutoPay

I have stopped using any service from Prepaid Plan since May 2019 but I forgot to deactivate the AutoPay so they still charge my empty bank account in May 31, 2019. I realized this when I checked my negative balance on my bank statement, so I immediately switched off the AutoPay.

Can I get a refund for the unintended payment?

ACE - Expert

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64.7K Messages

5 years ago

Probably not. Prepaid doesn’t generally refund. You can call and ask, you might get lucky.

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