Refund for PREPAID wireless
Refund processed April 23 2020 for wireless service account number ***-***-6339. I contacted my credit card issuer and no refund was ever sent. I have been waiting over 2 months now, I have a tracking number of CM20200423_******016 but I have no way of tracking it. Every time I call ATT they transfer me to prepaid line and prepaid wont recognize my Prepaid Data account phone number as an account and hangs up on me. Last I spoke to a supervisor was on April 23rd and he assured me that my refund was being processed and I should just wait 2-5 business days, it's been 2 months now. I also have an email from ATT stating my refund is being processed with my account information.