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New Member


1 Message

Fri, Apr 3, 2020 6:40 PM

Refund for Plan Change

I just started my prepaid service today and are on the unlimited plan for $45 w/ autopay. I didn't know if I upgraded to unlimited plus that it was gonna go into effect right then and there and charge me another $80 after taxes.

Is there anyway I can get my $45 credited back to my account?


ACE - Expert


59.8K Messages


You can call and ask but very unlikely they will refund or credit. Prepaid generally does not refund. Unfortunately, the only way to find out is to call. Be ready for long hold times.

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