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Tutor

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6 Messages

Tue, Aug 13, 2019 11:04 PM

REFUND $10 balance on Prepaid acct

Pretty explicit: please REFUND $10 balance on my Prepaid acct, thanks!

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lizdance40

ACE - Sage

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79.7K Messages

a year ago

1.  This isn’t AT&T, it’s a community forum.

2.  Nope.  Prepaid does not refund.

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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6 Messages

a year ago

Oh... I thought I saw AT&T employees (assuming customer service) contribute content or reach out to customers as well ??

Tutor

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6 Messages

a year ago

But thank you for responding with the 2nd point, was not aware... customer
service on the phone keeps giving me the run around that REFUND dpt can
refund the balance & refund dpt keeps giving me the run around as well...
welcome to the standard at&t *****...

[word filter avoidance]

New Member

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2 Messages

5 months ago

please REFUND $10 balance on my Prepaid acct, thanks!

New Member

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2 Messages

5 months ago

please REFUND $10 balance on my Prepaid acct, thanks! 

sandblaster

ACE - Expert

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44.5K Messages

@Svetlana101574 I guess you didn’t read the thread. Prepaid does not refund. If they did, you wouldn’t get one here. This forum is not customer support.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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