Military Appreciation: Exclusive savings for military, veterans, and their families!
Enjoy 8GB of high-speed data for $25/mo.

New Member


1 Message

Mon, Aug 10, 2020 8:09 PM


How Can I get my receipt of auto-payment prepaid bill??


Also, I changed credit card for payment more than 3weeks before bill charged, 

However Charged from OLD card! WHY?? 



ACE - Expert


57.4K Messages


This forum is not customer support. You’ll need to call to find out why but I’d say your credit card change did not take. There are no receipts to my knowledge. All you can get is the payment history on your account.

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.