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New Member

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1 Message

Tue, May 4, 2021 7:21 PM

Reactivate my account

Hello. I am outside the US. I was going to put some money on my phone line today to keep it activated, but when I logged in to my Prepaid Account, it was already too late - it said it was already deactivated.

Could you please help me reactivate it so I can keep my number? 

Responses

sandblaster

ACE - Expert

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49.1K Messages

8 d ago

Sorry, this forum is not customer support. No one here can reactivate it. However, if the account has been closed, it can’t be reactivated. Account access is typically blocked from outside of the US so not being able to login might not mean the account was closed. You need to contact customer support directly. Call the international support number.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Constructive

Employee

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19.6K Messages

8 d ago

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