5GB of Hotspot Data With an Unlimited Plan
luketrio's profile

New Member

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1 Message

Wednesday, October 12th, 2022 6:00 PM

Prepaid

I have a prepaid plan with 15 GB of data and have husband and son added to my plan.  Why is my husband's internet so much slower than mine?  He thinks it's due to running out of data, but 15 GB has always been fine for me and my son and we never run out.  Even when I renew for the month, his is still slower than ours.  He has a newer model phone than we do and always connects to our home or work wifi when possible.

ATTHelp

Community Support

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207.4K Messages

4 months ago

Hello, @luketrio! We understand wanting to know the reason for reduced internet speed!

 

Let's meet in a Direct Message to further investigate why your husband is experiencing slow internet speeds. Please check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). 

 

In the meantime, be sure to turn off cellular data when at home, that way the device is only connected to Wi-Fi.

 

We look forward to chatting with you soon!

 

Rachel, AT&T Community Specialist

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