I have a prepaid SIM card that is used on a security gate at my house. I changed card since ATT dropped me to support 4g. They cxled my service after 2 weeks saying card doesn’t support text. Make a long story short I told a ATT supervisor to send me my bal of about $96. He said not unless I reopen the acct. What? I said I can’t cause u won’t support the card. Told him I’m going to another provider. He said he can’t send my money to me. I hung up in disgust. That’s stealing. I can’t open my account, yet ATT says that’s only way to give me a credit. Don’t want credit…I want a check for my balance. How do I get that done?