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Tue, Nov 17, 2020 4:47 PM

prepaid refill card

 I bought a refill card online and was only sent a picture of the back after purchase, as it's an internet purchase I can't scratch off the pin # section but I can see the card # anyway I can still use the minutes I've bought or is it a lost cause?


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Community Support


144.7K Messages

2 months ago

Hi @kmes(Edited per community guidelines)42,

Thank you for reaching out to us today. We encourage you to reach out to our prepaid team for expedited service, at 800-901-9878, from 7 am to midnight. 

Darais, AT&T Community Specialist


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