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1 Message

Wed, Jan 13, 2021 7:23 PM

prepaid card

I want it not to be blocked for using this number in my bank account and other applications I use. I will come to America in March. When will my card be out of use? I cannot enter the Myprepaid tab because I am outside the US. I'll be happy if you can help me.  


Brand User

Community Support


147.6K Messages

a month ago

Let's get you on the right track @metin144!


To be of assistance to you while overseas, please contact our International Support Team for Prepaid at: +1.408.962.1025 which are available 24/7.


We hope this helps, and thanks for reaching out to the community!


Dwight, AT&T Community Specialist

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ACE - Sage


82.2K Messages

a month ago


Prepaid service does not roam outside of North America, with few exceptions.

Since you indicate you are blocked from access and cannot log into your account, it is likely you are somewhere where are AT&T prepaid cannot work. 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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