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Contributor

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2 Messages

Sun, Aug 26, 2018 5:43 AM

Prepaid acct login forgot password moblie device broken can't reset password

Forgot my attached account login password for my prepaid service on line my moblie device has shattered screen unsuale can't reset my password

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lizdance40

ACE - Sage

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77K Messages

2 years ago

Then borrow a friends ATT phone that uses the same size SIM or you have to wait till a replacement phone ships.  There is no other option.

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

 • 

77K Messages

2 years ago

You need to replace the phone anyway.  Get a phone and move your SIM card, then you can reset PIN code. 

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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2 Messages

2 years ago

Yes I understand that but I live inAlaska working on a remote island logging  &cutting timber I am miles away from place where I can purchase a phone we fly in and out if this island is the only transportation that can get us here! The only way I can order a phone is one line and have it shipped to the company po box then it would come out on the suoply plane !

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