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Karaokegirl81's profile

New Member


1 Message

Thu, May 26, 2022 6:08 PM

Prepaid account

My finance's phone is not working and we have been unable to get it fixed.  We finally are able to get it fixed and now his account is disconnected.  I had been paying for his line since January of 2022 and it is now May 2022.  Is there anyway we can turn his phone back on with his same phone number?


ACE - Expert


59.8K Messages

4 m مضت

When was the last time you paid for his plan? If you stopped paying, a prepaid account is automatically closed if the account balance is $0 for more than 60 days after service expires. If the account was closed, the number is lost. 

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