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cheldie's profile

New Member

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2 Messages

Friday, April 1st, 2022 8:27 PM

Prepaid account number

This may seem like a silly question, but is my account number my wireless number?  I need to switch carriers and need this but can't find it on any documents.

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

2 years ago

No. Your account number is different but hidden and not available online. You need to call to get the account number.

New Member

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2 Messages

2 years ago

Thank you

Community Support

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232.2K Messages

2 years ago

We can help you find your account information @cheldie

 

Thank you @sandblaster for that information.Yes,to get your AT&T PREPAID account number, call us at 800.901.9878 (or 611 from your AT&T wireless phone).

 

For Prepaid accounts you can find your AT&T PREPAID wireless number on a smartphone.

 

To locate your AT&T PREPAID phone number:
Follow these steps to find your AT&T PREPAID number:

  1. Open the settings menu on your phone.
  2. Look for further options such as AboutPhone, or Phone Identity.
  3. Select one of these options and your phone number is displayed.

Or, you can always call a friend from your AT&T PREPAID phone and have them tell you the number they see.

 

Is this a post paid or Prepaid account? The reason I ask is if  you have a post paid account you can see your AT&T account number online or in the top-right corner of your bill.

  1. Sign in to myAT&T.com.
  2. Go to Profile.
  3. Select Sign-in info.
  4. Scroll to My linked accounts.

I hope this information is useful, and if you have any additional questions dont hestitate to reach back out, and we can meet in a DM to further assist you. Thank you for contacting AT&T Community Forums.

 

Alasani, AT&T Community Specialist 

New Member

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28 Messages

1 year ago

How many digits is the prepaid account number? I have it but wrote it down with some other things.

ACE - Scholar

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989 Messages

1 year ago

My account number is 12 digits.  I can see it when I login to my prepaid account via www.att.com (I must have verified the email at some time).  If you login directly at paygoonline you can't see it.

I also verified one day by calling 611.  I had heard long enough that you could only find it out by calling 611 that I wanted to confirm.

1 Message

5 months ago

Thank you so MUCH kevink !!!!!!!!!!

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