
New Member
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2 Messages
Prepaid account number
This may seem like a silly question, but is my account number my wireless number? I need to switch carriers and need this but can't find it on any documents.
New Member
•
2 Messages
This may seem like a silly question, but is my account number my wireless number? I need to switch carriers and need this but can't find it on any documents.
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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63.9K Messages
1 year ago
No. Your account number is different but hidden and not available online. You need to call to get the account number.
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cheldie
New Member
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2 Messages
1 year ago
Thank you
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ATTHelp
Community Support
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214.9K Messages
1 year ago
We can help you find your account information @cheldie
Thank you @sandblaster for that information.Yes,to get your AT&T PREPAID account number, call us at 800.901.9878 (or 611 from your AT&T wireless phone).
For Prepaid accounts you can find your AT&T PREPAID wireless number on a smartphone.
To locate your AT&T PREPAID phone number:
Follow these steps to find your AT&T PREPAID number:
Or, you can always call a friend from your AT&T PREPAID phone and have them tell you the number they see.
Is this a post paid or Prepaid account? The reason I ask is if you have a post paid account you can see your AT&T account number online or in the top-right corner of your bill.
I hope this information is useful, and if you have any additional questions dont hestitate to reach back out, and we can meet in a DM to further assist you. Thank you for contacting AT&T Community Forums.
Alasani, AT&T Community Specialist
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reh3672
New Member
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27 Messages
4 months ago
How many digits is the prepaid account number? I have it but wrote it down with some other things.
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kevink
ACE - Scholar
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706 Messages
4 months ago
My account number is 12 digits. I can see it when I login to my prepaid account via www.att.com (I must have verified the email at some time). If you login directly at paygoonline you can't see it.
I also verified one day by calling 611. I had heard long enough that you could only find it out by calling 611 that I wanted to confirm.
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