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ZoeHu123's profile

1 Message

Friday, February 23rd, 2024 12:54 AM

Prepaid account locked and eSIM locked

After the outage I had to enter the SIM pin to activate it but it is locked now. My prepaid account is also locked and resetting password does not work because I can't receive text now. What can I do to fix this issue? Thank you!

ACE - Sage


117.1K Messages

2 months ago

If you don't remember your PUK code, you may have to get a replacement SIM at an AT&T store 

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