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lindseyl317's profile

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1 Message

Saturday, July 1st, 2023 5:56 PM

physical sim to esim for prepaid

I ordered Att prepaid for an esim but they gave me a physical sim card instead. How do I convert this into an esim?

ACE - Sage


117.8K Messages

11 months ago


Scroll down to convert to esim on same device.

Community Support


232.4K Messages

11 months ago

Hi there, lindseyl317. Here's how to get an eSIM for AT&T PREPAID.


Apart from ordering an eSIM Card with AT&T Customer Service, you can obtain an eSIM card by visiting an AT&T Retail store of by visiting AT&T Bring Your Own Device (BYOD) to choose a plan and get a free eSIM for your phone.


We hope this information helps. Let us know if you need any other assistance with AT&T products and services.


Thank you for reaching out to AT&T Community Forums.


Lar, AT&T Community Specialist

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