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New Member

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1 Message

Tuesday, February 18th, 2020 8:20 PM

(Phone number hidden) - Please stop my India plan add-on

Hi Team,

Please stop my India plan add-on. Right now am in India. So please stop my Add-on Asia pack includes India (Costs $15), which i kept it as auto-payment. If possible, please stop my auto payment totally.

If you need more information please contact to my mail id [email scrubbed] for further information. My Prepaid number is +1 (Phone number hidden). For me every (Prepaid amount)$35 + (Asia Plan - Includes India, China, etc., ) $15 on total $50 is getting deducted from my account.

So please help me to avoid non-usage bill payment.

Accepted Solution

Official Solution

Employee

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797 Messages

4 years ago

Hello,

This is a customer forum. To adjust your package, login online at paygonline.com and if outside U.S. you can call international support for help here:

“How do I contact AT&T International Customer Care while traveling abroad? For questions while roaming outside the U.S., contact AT&T by calling +1.314. 925.6925, a free call from your AT&T wireless phone, 24 hours a day, 7 days a week”

ACE - Expert

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64.7K Messages

4 years ago

This forum is not customer support and not a way to make plan changes. If you can’t do it online, you must call.

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