Get our NEW Unlimited MAX plan with 25GB hotspot data, 5G access, 100GB cloud storage, and more for $55/mo.!
nikkipar33's profile

1 Message

Friday, September 15th, 2023 5:12 AM

Paying my bill

I have $30 credited on my account can we take that and use it towards my bill and I pay the remaining balance

Accepted Solution

Official Solution

ACE - Sage

 • 

118.2K Messages

9 months ago

Prepaid does not have a bill It has a refill.

And if you already have $30 sitting in your balance, it's already available to pay for your next refill. If your refill costs more than $30 you can add the difference and when it's time to refill your account it will be taken to pay for service

You should think of your prepaid balance like you do PayPal. You put money in PayPal and then the money is taken out when you pay for something.  

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.