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J

New Member

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2 Messages

Mon, Nov 30, 2020 2:58 AM

Pay for $300 Att prepaid plan with prepaid cards

I was given ATT prepaid cards, $300 worth. I wanted to sign up for the $300 annual plan that is prepaid. When you go through the online setup, there is no way to pay with the pre-paid cards. It only takes credit cards. 

Anyone know how to get around this? I also want to port over another number so would be bringing over 2 lines. 

When I call the prepaid customer service number, you can't talk to anyone without an account. 

No one answers on the FB Messenger.

When I call the post paid line, they have no clue about pre-paid and always tell me to call the prepaid line, but no one answers as I mentioned above. 

When I went to the ATT store, no one there had a clue. 

I have tried every angle to get simple questions answered from ATT to sign up but am stuck. 

Responses

sandblaster

ACE - Expert

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45.9K Messages

2 months ago

I’m pretty sure there is no way around it. The $300 plan is online only and there is no way to purchase online using prepaid cards. 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Constructive

Employee

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17.8K Messages

2 months ago

Plus it’s for new customers not existing

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