Paid bill, data/call/text not working

We want to help get your service back up and running, @amdunser. 

Typically, restarting the device restores service on a suspended account. Please sign in to check your balance and see if the payment has posted. 

If it has, we recommend doing the following: 

• Check for service interruptions in your area. ~ This can be done by entering your address in the AT&T Outage Site.  
• Check our Coverage Map to ensure you're in a covered area. ~ Your location determines your signal strength. 
• Reset your network settings. ~ This will help sync your device to nearby towers.

Another great resource is our Device Support tool. Select your device type and answer the presented questions to get to the root cause of things.

Thanks for visiting the AT&T Community Forums! Keep us updated on how this works for you.

Sydne, AT&T Community Specialist

Prepaid has no bill, just a refill. 

Does the balance still show the $35 you paid? 

If yes, it has not been used to refill service.  If you plan usually gets an auto pay credit, it did not when you oaid manually.