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Dbear32's profile



1 Message

Mon, Sep 3, 2018 4:22 PM

Old Prepaid Phone Cards

I have 2 really old AT&T prepaid phone cards. One says 60 minutes and the other says 120 minutes, I am trying to check the balances but when I follow the instructions on the back of the card I get a loop message asking me following the same instructions. In addition to this; I went on-line to the ATT prepaid and I was unable to find any instruction on how to check the balances. Please advise how to check the balances on these 2 cards.  Looking forward to hearing from someone soon.


Accepted Solution

Official Solution


Community Support


168.5K Messages

3 y ago

Hello @Dbear32, we'd be happy to help! Check out this article on Star services, it will walk you though how to check your account balance. Thanks for reaching out to us.


Makaela, AT&T Community Specialist.

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