Not Receiving Short Code Messages
I cannot receive SMS short codes on my phone. I need to receive short code messages in order to validate a bank account as well as receive public service messages. Regular text messages (from other cell phones) work fine.
Currently using the $35 monthly prepaid plan on an Android Motorola X4.
I called technical support, who performed a series of tests indicating that messages were going out, but not returned. We also tried updating the APN settings. Finally he stated that he could not fix the situation. Is there some way to fix this issue?