Need Refund - No Help
Here's what happened.
1. Started ATT Prepaid Account in the Store and paid the monthly charge.
2. It did not work and I went in the next day and it was not working.
3. A rep put his ATT sim card in my phone and it worked.
4. They gave me a new sim card. It did not work.
5. They called the customer service line to give me a refund. They could not.
6. The store could not give me a refund.
7. Called later at home multiple times and connected the store to the ATT Prepaid Customer Service line. They did not help.
8. Called again and again... Nobody is helping.
I never received service. I moved to a new carrier. I spent over 5 hours on this and nothing.
Who can help me get a refund at this point?